Fifteen years turning vague problems into measurable outcomes for banks, telecoms and B2B SaaS. Now lead designer at SwissQuant on its wealth-management platform, after shipping AI tools at AXA for 57,000 people.
Five case studies, one per chapter of the last fifteen years. Each with the problem, the decision, and the number it moved.
Saved the platform behind 500+ investment banks. ~£1.2M in pipeline and retention, every shipping design at WCAG 2.2 AA ahead of EU regulation.
Grew design from 6 to 25 in 18 months. Championed Flame, the group’s global design system, with Portugal as pioneer market. Mortgage approval cut from 29 working days to 17.
After a previous agency had burned £2M, a 9-week design strategy sprint secured a £1.5M fixed-price contract and a £10M+ engagement across 5 years.
Hired to document someone else’s designs. Reframed the brief, led the redesign, 8 international awards, team from 2 to 18.
First end-to-end UX lead. Re-platformed vodafone.com onto AEM with an IA, a country redirect and an 11-signal personalisation architecture still informing the site 10+ years on.
“Calm under pressure, and able to work in challenging environments. An expert in all areas of the UCD lifecycle, in particular Information Architecture, Interaction Design and Data Visualisation.”
“He helped me build confidence and develop key critical thinking skills. Even now, Nuno remains a trusted mentor.”
“His mentorship style has allowed me to learn his process and methods, but he has always placed importance on me developing my own thought patterns.”
“I met Nuno when I was taking my very first steps into User Experience, and he was the one who encouraged me to pursue this passion. Nuno is an inspiration!”
Head-of-Design and Lead Product Design roles where design is central to how the business grows. Drop a line, I read everything.